Support

How can we help you?

We're here to assist you with any questions or issues you might have with DiecastCollector.

Documentation

Check our FAQ section for answers to common questions.

View FAQ
Email Support

Send us an email and we'll get back to you within 24 hours.

Email Us
Privacy

Learn about how we protect your data and privacy.

Privacy Policy

Common Support Topics

Account Issues
  • • Login problems
  • • Password reset
  • • Account verification
  • • Profile settings
Collection Management
  • • Adding/editing cars
  • • Search and filters
  • • Data export
  • • Organizing collections
Social Features
  • • Public profiles
  • • Liking profiles
  • • Privacy settings
  • • Community guidelines
Badges & Achievements
  • • How badges work
  • • Earning requirements
  • • Badge not appearing
  • • Achievement tracking

Before contacting support:

  1. Check our FAQ section for quick answers
  2. Make sure you're using the latest version of your browser
  3. Clear your browser cache and cookies
  4. Try logging out and logging back in

When contacting support, please include: Your username, a detailed description of the issue, and any error messages you received.

Still need help?

We're committed to helping you have the best experience with DiecastCollector.

Contact Support Team